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  • Free Shipping

    Enjoy free shipping on every order, no minimum purchase required. Delivered to your door within 3–5 business days.

  • Premium Craftsmanship

    Each piece is crafted from high-quality materials, designed for lasting elegance and everyday comfort.

  • Secure Checkout

    Your payment is protected with SSL encryption and PCI-DSS compliant providers. Shop with confidence.

Frequently asked questions

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States. No minimum purchase required.

Where do you ship?

We currently ship to all 50 U.S. states. International shipping is not available at this time.

How long does shipping take?

Orders are processed within 0–1 business days. After shipping, delivery typically takes 3–5 business days via Standard Shipping.

How can I track my order?

Once your order ships, you will receive an email with a tracking number. You can use this number to follow your package status at any time.

What is your return policy?

We accept returns within 30 days of delivery for items that arrive damaged, defective, or incorrect. Due to the nature of furniture items, we are unable to accept returns for change of mind or personal preference.

My item arrived damaged. What should I do?

Please contact us within 72 hours of delivery at support@elisabethonline.com with your order number and photos of the damage. We will arrange a replacement or full refund.

What materials are your furniture made of?

Our furniture is crafted from premium materials including solid wood, high-grade upholstery fabrics, and durable metal hardware. Each piece is designed for lasting quality and comfort.

What payment methods do you accept?

We acceptPayPalas our sole payment method. You can pay using your PayPal balance, linked bank account, or card saved in your PayPal account. A PayPal account is required to complete your purchase.

Is my payment information secure?

Yes. All transactions are processed securely through PayPal using SSL/TLS encryption. PayPal is PCI-DSS compliant and offers buyer protection on eligible purchases. We do not store any payment card details or banking information.

Does shipping include assembly?

No. Free shipping covers delivery to the address provided at checkout. Assembly, installation, and in-home placement services are not included.

How can I contact you?

Email us at support@elisabethonline.com or call +1 (562) 807-8295. We're available Monday through Friday, 9:00 AM – 6:00 PM PT, and respond within 1 business day.