Payment Policy
Effective Date: March 1, 2026
At Elisabeth Online, we want your checkout experience to be simple, transparent, and secure.
1. Accepted Payment Methods
We accept PayPal as our sole payment method. PayPal allows you to pay securely using your PayPal balance, linked bank account, or card saved in your PayPal account — without sharing your financial details with us.
The PayPal payment option is displayed at checkout. A PayPal account is required to complete your purchase.
2. Payment Security
Your checkout is encrypted and processed securely through PayPal, which complies with PCI-DSS standards. We do not store any payment card details or banking information on our servers. All transactions are protected by PayPal's buyer protection program and SSL/TLS encryption.
3. Pricing & Transparency
All prices are listed in US Dollars (USD). The total cost of your order — including product price, shipping fee (if applicable), and sales tax — is displayed at checkout before you confirm your purchase. There are no hidden fees or surprise charges.
4. Order Confirmation
After a successful payment, you will receive an order confirmation email. If you do not receive this email within a few minutes, please check your spam or junk folder. If you still cannot find it, contact us at support@elisabethonline.com.
5. Payment Issues
If your payment is declined, please try the following:
- Verify that your PayPal account is active and in good standing.
- Ensure sufficient funds are available in your PayPal balance or linked payment source.
- Check for any restrictions set by PayPal on your account.
- Try logging out and back into your PayPal account.
If the issue persists, contact your bank or reach out to us for assistance.
6. Contact Us
For billing questions or payment concerns, contact us:
Email: support@elisabethonline.com
Phone: +1 (562) 807-8295
Hours: Monday–Friday, 9:00 AM – 6:00 PM PT